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Privacy Policy

Controller: Blake & Kenny LLP
Effective date: 12 June 2026
Last updated: 12 June 2026

The short version

  • We collect only what we need to respond to your enquiry or act for you in a legal matter.
  • The chat assistant on this site is an AI assistant, not a solicitor. It takes your contact details and arranges a callback; a solicitor reads every enquiry.
  • We set no cookies on this website, and no advertising or tracking cookies anywhere.
  • We do not sell your information. Ever.
  • You can ask us at any time to see, correct, or delete the information we hold about you.

Who we are

Blake & Kenny LLP is a partnership of solicitors registered in Ireland and regulated by the Legal Services Regulatory Authority (LSRA). We operate from two offices in Galway City: 2 Saint Francis Street, Galway, H91 CA37 and Augustine Court, St Augustine Street, Galway, H91 VXT1. For any privacy matter, contact info@blakeandkenny.ie or call +353 91 564 340.

This website is built and run for us by PageMax Digital Limited ("PageMax"), which acts on our written instructions and holds all data within the EU.

What we collect, and why

When you contact us through this website

Whether you use the contact form or the chat assistant, we collect your name, phone number, email address, and a short description of what you need. We use this only to respond to you and decide whether we can act for you. We do not use it for marketing. Providing it is entirely voluntary; without it we simply cannot call you back.

When you become a client

Once you instruct us, we collect the information needed to act in your matter. What that includes depends on the work (litigation, probate, conveyancing, and so on), and we explain it when we take your instructions, along with the privacy notice every client receives.

The chat assistant

The chat window on this site is an AI assistant, not a solicitor, and it does not give legal advice. Its only job is to take your contact details and the general topic of your enquiry and arrange for the right person at the firm to call you back. It is built not to ask for the details of your case; those belong in a conversation with a solicitor.

A solicitor at the firm reads every enquiry and decides what happens next. No decision about you is ever made by software. If what you type includes health details (for example, about an injury), Irish law permits a law firm to receive that in connection with a possible legal claim, and we treat it with the confidentiality every enquiry to a solicitor gets. If you are under 18, please ask a parent or guardian to contact us instead. The assistant's full privacy notice is at blakeandkenny.ie/ai-intake-privacy.

Our legal grounds

Under EU data protection law (GDPR), we rely on:

  • Contract: when we act for you, we process your information to do the legal work.
  • Legal obligation: the Solicitors Acts, anti-money-laundering law, and tax law require us to keep certain records.
  • Legitimate interests: responding to your enquiry and running the firm's practice.
  • Consent: for anything outside the above (rare), we ask first, and you can withdraw it at any time.

Cookies and analytics

We set no cookies on this website, and there are no advertising or tracking cookies anywhere. We use a privacy-friendly, cookieless, EU-hosted service to count page visits so we know which pages help people; it cannot identify you and builds no profile of you. The chat assistant runs in its own secure window and uses only what it needs to function.

Who we share it with

We do not sell your information. We share it only where the work or the law requires:

  • Barristers and other professionals we instruct on your matter.
  • The courts, the LSRA, the Revenue Commissioners, and similar public bodies, where the legal work requires it.
  • Our regulators and insurers, where required by law or professional rules.
  • PageMax, which runs this website and the chat assistant for us, and our other IT providers, all under written contracts holding them to the same data-protection standards we are held to, with data kept in the EU.

How long we keep it

If you contact us but do not become a client, we keep your enquiry, including any chat conversation, for 12 months and then delete it.

If you instruct us, we keep your file for the period required by the Solicitors Acts, our regulator, and our professional indemnity insurer: typically twelve years from the close of a litigation matter, six years for general files, and longer for some property and probate records. We confirm the period for your matter when we take your instructions.

Your rights

You have the right to:

  • See the personal information we hold about you.
  • Have anything inaccurate corrected.
  • Have it deleted, where the legal basis for keeping it no longer applies.
  • Restrict or object to how we use it.
  • Receive it in a portable format.
  • Complain to the Data Protection Commission at dataprotection.ie.

To use any of these rights, email info@blakeandkenny.ie with the subject "Data request". We respond within one month.

Changes to this notice

If the law, our practice, or this website changes, we will update this notice. The date at the top shows the latest revision.